WHO WE ARE

We at Careline 24 Ltd pride ourselves in providing high quality domiciliary and complex care services affording our clients independent and dignified living. Backed by a vast wealth of hands-on experience, we are committed and driven to offer quality, professional and flexible support tailored around your specific requirements and needs. Improving the well-being and quality of life for our clients and partners is our key priority and we do this through helping them manage their needs in the comfort of their homes for as long as possible. We also provide additional reassurance to our stakeholders by offering flexible levels of support.

OUR Vision

To be the preferred provider of quality healthcare services and solutions for individuals and homes in the United Kingdom

OUR MISSION

We provide professional high quality compassionate bespoke care to our clients ensuring that they have a better-quality life and equal opportunities in accessing services. We aim to promote independence, dignity, choices and affording supports in the communities and homes we operate in. Our service works in close partnerships, constantly improving, consistently delivering excellent value and make a positive difference to all its stakeholders and the wider community

OUR VALUES

  • Compassionate Care – the core of our being
  • Professionalism – our guiding compass
  • Passion – our drive to deliver exceptional service
  • Responsive – tailor-made solutions for each individual
  • Passion – our drive and commitment

OUR APPROACH

We are focused on delivering excellent value, close partnership, continuous improvement, and effective efficient use of resources. We retain a high-quality staff team, provide a quality assured outcome focused care and supports. We welcome the opportunity of working together with you.

Careline 24 Ltd is an equal-opportunity employer and provides employment opportunities for committed professionals in a working environment which promotes dignity, respect, equal opportunities and fair rewards.

WHAT DRIVE US

We believe a ‘can do’ attitude, a non-judgmental approach and treating people with respect and equality, helps to improve a person’s engagement and trust, which we believe is essential in supporting people through their journey.

QUALITY CARE & INVOLVEMENT

We expect clients to be fully involved in their care and supports, enabling them to make their own informed choices. Where appropriate, we encourage the involvement of family members, partners and/or friends.

We expect our staff to be involved and fully committed to their own personal and professional development, contributing to a culture of continuous improvement within the organisation, including a person centred journey for each client

Leadership is important

CARELINE 24 LTD TEAM LEADERS ARE THE BEST IN THEIR FIELDS

Our diverse team draws upon a wide range of backgrounds and experiences all harnessed by our in-house training to ensure our clients get the expected level of service. Our recruitment drive is centred around creating a diverse team that can draw on a wealth of both experience and skills to provide a total packaged service to a diverse range of clients and needs. We believe a motivated team makes for exceptional service delivery hence we strive to keep a well-trained team of highly trained Care and Support Assistants through offering a safe working environment, staff development and career growth opportunities.